Terms and Conditions ("Terms")

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before agreeing to
access the Unlearn + Return, ("Program") facilitated by DiLive Pty Ltd ("us", "we", or "our" “Consultant”).

Once the Client (“you”, “your”, “Client”) gains access to use of the Program the Client indicates compliance with the requests below, and an understanding of the services provided.

By logging in to begin the Program you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Program.

Service Provided:

1. Includes access to the “Thinking Into Results” Program which is a product of Proctor Gallagher Institute, presented in online modules, accessible via your personal login. Modules are available in MP3 version also, providing audio access.
2. Each module is presented online by acclaimed teacher, Bob Proctor, and Proctor Gallagher Institute President and introduced by CEO, Sandy Gallagher.
3. Designed for implementation in weekly intervals via group coaching calls, you will experience the lesson and development coaching with the consultant and with Bob and Sandy’s coaching facilitation.
4. The service provided to the Client by the Consultant is coaching, as designed jointly with the Client.
5. Group coaching sessions will be sixty (60) minutes duration; live, via online platform. Additional Laser coaching calls, as requested by the Client, are conditional upon the Client attending the weekly group sessions.
6. The Consultant promises that all information provided by the Client will be kept strictly confidential.
7. The Client understands that coaching is not advice, psychotherapy or counselling.
8. Includes 12 months access to Unlearn + Return in the DiLive kajabi program.

Access:

Supply of your email address will be required in order to gain access to the Program.

Guarantees:

1. The Client enters into the Programs with the understanding that they are responsible for creating their own results. Throughout our coaching partnership, the Consultant will engage in very direct and personal conversations with the Client, which will include asking explicit questions and making direct requests.
2. The purpose of these interactions is to remind the Client of their own intentions and for the Consultant to help them to realise these intentions. In order for our coaching partnership to achieve the maximum result, the Consultant asks that the Client agree to the following:

1) Please make all appointments and calls on time. If you know you will be late, call or email ahead of time and advise. If you must miss a session, 48- hour notice is required to reschedule.

2) Be honest and participate fully. Recognise that our sessions are a safe place to look at what you really want, and what it will take to make it happen.

3) Make a commitment to completing all your assignments and to the action plans you create, and do what you have agreed to do.

4) Understand that the power of the coaching partnership can only be granted by you, and commit to making the relationship powerful. If you see that the coaching is not working as you desire, communicate and take action to return the power to the partnership.

Payment Terms:

1. Program Material fees are collected in full prior to commencement of the coaching/facilitation program.
2. Payment of Coaching Fees may be made by instalments, only by agreement with and at the discretion of the Consultant, via automatic direct debit. This method of payment will attract an additional finance fee.

Refund Policy:

1. After 30 days of access to the program, no refund of fees are available, and instalment plans must be adhered to.
2. The undertaking of study in this program requires a committed decision to act. Ongoing results will require follow through on committed decisions. There is no refund available, neither in full nor part thereof, after the first 30 days.

You will be emailed a copy of these terms included with your invoice.